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Have questions about our services, eager to get involved, or want to share an event or partnership opportunity? Reach out to us!
Phone: 602.307.5330
Fax: 602.307.5021
Address: 1101 N. Central Ave. Ste 200 Phoenix, AZ 85004
Email: [email protected]
What People Are Saying
“A wonderful clinic! The staff is very friendly and puts you at ease. They help you through the check-in process. The providers are all very thorough in explaining everything from test results to post-visit care. I would recommend this clinic to anyone. The stigma of testing for HIV/STD is nonexistent at Southwest Center. I felt welcomed and not judged. They are the very best.”Thank you so much for everything and I can’t wait to sleep in my own bed in my own place for the first time tonight. You and everyone at Prisma have been absolutely amazing and I’m so thankful for everything you guys have done for me, from helping me get back on track with my transition to helping me find a place to live. Thank you. You guys are the reason I still have hope.”
– 5 Star Google Review
“Bekah is the BEST nurse ive ever encountered and im a nurse myself lol. I went in to get a full panel std test done and she was so calming and reassuring the whole entire time. She listened to all of my concerns and it really felt like she cared. I’m also a hard stick and she found a spot IN MY ARM not my hand like most people and was successful on the first try. Bekah needs a raise!! Great experience!!”
– 5 Star Google Review
“Fantastic front desk, nurses, and doctors. Could not be more pleased with the care I’ve received here. Thank you Prisma for making me feel seen and helping me find myself again!”
– 5 Star Google Review
“Thank you so much for everything and I can’t wait to sleep in my own bed in my own place for the first time tonight. You and everyone at Prisma have been absolutely amazing and I’m so thankful for everything you guys have done for me, from helping me get back on track with my transition to helping me find a place to live. Thank you. You guys are the reason I still have hope.”
– Testimonial from a Prisma Community Care patient receiving housing support through Gender Affirming Care Navigation.
Hours of Operation
Wellness Center
Primary Care, Mental Health, Social Services
Mon: 8:00 am – 5:00 pm
Tue: 8:00 am – 7:00 pm
Wed: 8:00 am – 7:00 pm
Thu: 8:00 am – 7:00 pm
Fri: 8:00 am – 5:00 pm
Sat: Closed
Sun: Closed
HIV/STI Testing Clinic
* No-Cost Testing with a Prevention Specialist and PEP Care
Mon: 8:00 am – 4:00 pm
Tue: 8:00 am – 6:00 pm
Wed: 8:00 am – 6:00 pm
Thu: 8:00 am – 6:00 pm
Fri: 8:00 am – 4:00 pm
Sat: Closed
Sun: Closed
* HIV/STI testing closes one hour before the end of the day. You must make an appointment; walk-ins are not accepted. To check availability for a same-day appointment, call 602.307.5330.
Patient Records and Requests
If you are a patient and have questions regarding your personal health or patient records, please call us at 602.307.5330, or stop by in person at 1101 N. Central Ave. Ste 200 Phoenix, AZ 85004. If you would like to contact a member of our Patient Experience team, email us at [email protected].
Crisis Resources
PEP Care
If you think you might have been exposed to HIV within the last 72 hours, don’t wait! Call the PEP Hotline at 602.595.8170 to get on Post-exposure Prophylaxis (PEP). Learn more about PEP here.
Medical Emergency
If you or someone else is experiencing a medical emergency, dial 911 immediately or seek emergency medical care. Never disregard seeking professional medical advice.
Mental Health Crisis Support
National 24-Hour Crisis Hotlines:
- 988 Suicide & Crisis Lifeline
- National Substance Use & Disorder Issues Referral and Treatment Hotline: 1-800-662-HELP (4357)
- Text: Send a text to 988
- Text the word “HOME” to 741741
Arizona Statewide Crisis Hotline:
- 1-844-534-HOPE (4673)
- Text: 4HOPE (44673)
Maricopa County Crisis Hotline:
- If you are experiencing a mental health crisis and you live in Maricopa County, you can contact the Suicide and Crisis Hotline at 1.800.631.1314 or 602.222.9444, or the Warm Line for peer support at 602.347.1100.
Experiencing Partner Violence?
It can be important to make a plan in case you need to leave quickly in an emergency. This guide can be used to help pack an emergency kit. For more information, check out these additional resources:
- This “Safety Planning” document for Transgender and Gender Non-Conforming Individuals who are experiencing intimate partner violence.
- For immediate assistance and advice, call the National Domestic Violence Hotline at 1.800.799.7233. An online chat and more resources are also available on their website at www.thehotline.org.